IP Office System

 

IP Office Editions to Meet Your Distinct Business Needs


  • Basic Edition - Avaya IP Office Basic Edition is the ideal solution for small enterprises that need more productivity with a professional touch. IP Office Basic Edition delivers what small and growing businesses need most in today's competitive environment with the flexibility, sophistication and expandability of our award winning IP Office.

  • Essential Edition - The IP Office Essential Edition is the foundation upon which to build your IP Office solution. Providing the necessary mobility, call handling and routing functionality for IP Office, Essential Edition helps ensure small businesses have the communications tools they need to operate effectively and efficiently.

  • Preferred Edition - IP Office Preferred Edition delivers intelligent communications capabilities that enable staff to collaborate easily and respond quickly to customers and colleagues. With Preferred Edition, businesses can use communications to establish a competitive edge – through intelligent call routing, sophisticated messaging – and call handling and application integration. IP Office Preferred Edition enhances all the capabilities of Essential Edition and much more.

  • Advanced Edition- IP Office Advanced Edition enables growing businesses to take advantage of Avaya's industry-leading contact center expertise. For small to medium businesses that want to differentiate themselves through exceptional customer service, Advanced Edition provides customer service reps and their supervisors with the tools to effectively handle call volumes and gather and report valuable customer intelligence to help increase sales and agent productivity.